You can buy your album at any point before your wedding day. If you want to include the insert cards when you send out your wedding invitations we would recommend that you buy your album approximately one month before you are planning to send your invitations. This will allow enough time to receive your personalised cards.

Don't worry if you have already sent your wedding invitations, you can use the table cards on your wedding day and include your insert cards with your thank you letters after your wedding to remind your guests. In this instance we recommend that you buy your album as soon as possible before you wedding.

Click on 'purchase' and choose 'buy album for ourselves' and follow the registration instructions. You will need to enter the discount code during the confirmation process and your order will be recalculated.

If you live outside the UK you will still be charged in pounds sterling and you will be subject to the prevailing exchange rate at point of purchase. You may incur additional charges via your card issuer.

You will still need to read and agree to the standard terms and conditions regardless of where you live. We may also need to contact you to arrange payment of any additional postage charges and any other charges required to send your cards to your place of residence.

Yes, your album will be available online for one year from your wedding date and we will contact you before it expires to see if you wish to extend your album for an additional 12 months.

We provide you with attractive personalised cards to send alongside your invitations as well as table cards to use on your wedding day. Sending cards out with your invitations will remind guests to bring their digital cameras and take lots of photos.

Don't worry if you have already sent your invitations, you can give out the extra cards on your wedding day or send them out alongside your thank you cards.

We will process your cards as soon as your order is confirmed. We will despatch your cards within 14 working days. If you need them sooner, please contact us and we will endeavour to despatch your cards sooner.

It is important that you keep your postal address and wedding date information up to date in your 'manage account' section to ensure we send your cards to the right address and avoid any delays.

Your guests should be able to upload all the photos they want to. We constantly monitor the optimum size of album to ensure that your guests can upload their photos

Your guests must upload their photos within 4 weeks of your wedding date, which is advised on the personalised cards.

This time limit exists to encourage your guests to upload their photos as soon as possible after your wedding to avoid delaying you in editing and publishing your album.

At this stage, only photographs can be uploaded in .jpg, .bmp and .gif file formats.

We will save three versions of each photo so they can be displayed as thumbnails and a suitable onscreen size. The third size is for any photos that you or your guests download - this size will be suitable for printing at a standard 7x5 photo size.

You will be able to delete any photos that your guests upload that you don't want to keep. Wedding of the Year also reserves the right to monitor all photos being uploaded and delete any inappropriate images.

Please review the terms and conditions for what Wedding of the Year consider to be inappropriate images. If the administrator deletes any photos, you will be sent an email and the prohibited content will be moved to your discarded photos section. You can contact us if you would like the photo to be reinstated to your album and we will reassess the photo against our prohibited content criteria. We have this policy for everyone's enjoyment.

By uploading your photos you are agreeing that they can be displayed via www.weddingoftheyear.com and that anyone with the guest login details of the album you contribute to can download a copy and order prints and photo products of your image(s) if they wish. If you do not want your photos to be used in this way, please do not upload your photos. Further information can be found in the terms and conditions that need to be read and agreed to before uploading your photos.

Photos that have been uploaded by guests are only shown in the online wedding album once the wedding couple have seen them, chosen them and republished their album to reflect any changes. If you can't see your photos it may be that the wedding couple haven't seen your photos yet and haven't had a chance to republish their album. You will not see your photos immediately even if the album is available to view as a guest.

We have teamed up with Photobox so you can order photos and photo products like Photobooks. You and your guests will be able to download the photos from your online album and then upload your favourites to Photobox to place your order. The quality of these downloaded images will be suitable for printing at 7x5 providing the original uploaded image was of sufficient quality.

You can download the photos from your online album and save or print them. You can also extend the time your album is available online should you wish.

An online wedding album from Wedding of the Year can make a lovely gift. You can purchase an album as a gift by clicking on 'purchase' and following the instructions for gift purchases.

Click on 'purchase' and choose the third option 'register album' and following the instructions to redeem your gift voucher and register your details.

Only you have access to the whole of your album using your master username and password. If you think your security has been compromised, please visit 'manage album' and click on forgot user name and password link to reset your password.

To log in to your album, click on 'manage album' and enter your master username and master password.

In order to control the people uploading photos to your album or viewing your album we will not disclose your guest username or guest password to anyone. This is because we do not know who your guests are and whether the person attempting to access your album is known to you. Your guest will either need to contact you directly or ask another guest for your login details.

If you have forgotten your log in details, click on 'forgot username or password' on the manage album login form and follow the instructions to request your master username or reset your master password

If you have a question or query about Wedding of the Year that isn't answered in this FAQ section, please contact us using the form on the 'contact us' page.

We will respond to you and endeavour to solve your problem as soon as possible.